Returns & Exchanges

At SAXX, we want you to be completely satisfied with your purchase, which is why we offer a 45-day comfort guarantee on all our premium men's underwear and apparel. If you are not feeling the support or comfort you expected, we make the return and exchange process simple and hassle-free.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Select Exchange or Refund

  Choose whether you would like to exchange your item for a different size or color, or receive a full refund to your original payment method.

• 3.
  Print and Pack

  Download and print your prepaid shipping label, then securely package your items in their original packaging to ensure they arrive safely at our warehouse.

• 4.
  Ship and Track

  Drop off your package at the designated carrier location and use the provided tracking number to monitor your return until your refund or exchange is processed.